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Products

Our own software, built for Dominican businesses

We started with what we were asked for most: a help desk that doesn't force your team to change how it works.

Our products

Software we build and support ourselves

We don't resell someone else's licence and disappear. What we put in your company, we keep running.

ISI Desk

Multichannel help desk with SLAs, automation and a customer portal.

  • Tickets from email, web portal and Telegram in one inbox
  • SLAs that warn you before they're breached, not after
  • Customer portal with your brand and your domain
  • Rules that assign, escalate and reply on their own
ISI Desk ticket inbox showing the priority, status and age of every request

Shall we talk about what you need?

Tell us what you have running and what's failing. We reply with a diagnosis, not a catalog.

No commitment. We reply the same day.